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Blog Entries by Brent Proud


  • Three ways to leverage your supply chain for better customer service

    Brent Proud, Program Director, E2open - Thursday, December 01, 2011 - 0 Comments
    Brent Proud - Three ways to leverage your supply chain for better customer service

    When it comes to cutting costs, customer service often receives a big blow. Despite its importance, the current economic conditions have led many businesses to pull back on customer service initiatives and measurements. Below are three strategies for enhancing customer service by leveraging the supply chain. More »

  • What does the “E” in ERP mean to you?

    Brent Proud, Program Director, E2open - Thursday, September 15, 2011 - 0 Comments
    Brent Proud - What does the “E” in ERP mean to you?

    Jim Shepherd, a senior analyst at Gartner, in a recent blog post said that many companies in the retail, distribution, and manufacturing industries are struggling to manage their complex and dynamic global supply chains with ERP systems. These systems were intended to support the internal operations of a vertically integrated enterprise, which today has large components of outsourcing. The “enterprise” in ERP was definitely singular. More »

  • The semiconductor industry: A much-needed revisit

    Brent Proud, Program Director, E2open - Thursday, May 12, 2011 - 0 Comments
    Brent Proud - The semiconductor industry: A much-needed revisit

    Over pizza and beers last night, I had the alarming realization that my knowledge of the semiconductor industry was woefully out of date. My colleague, and dinner companion, does a significant amount of work with our semiconductor customers—so naturally, the conversation steered itself in that direction. Of course, I reacted the same way I always do when I don’t quite know what I’m talking about—smile, nod, and change the subject.  More »

  • Is a demand-driven supply chain really possible? RIM (BlackBerry) thinks so.

    Brent Proud, Program Director, E2open - Thursday, March 10, 2011 - 0 Comments
    Brent Proud - Is a demand-driven supply chain really possible? RIM (BlackBerry) thinks so.

    Over the past six months or so, I have been working closely with E2open customer Research In Motion (BlackBerry) to plan and implement their supply chain transformation initiative, Value Chain Express. And while Waterloo, Canada is not exactly New York City or Paris, I must say that I’ve begun to form quite an attachment to the home of RIM’s headquarter operations.  More »