Deployment
Achieve rapid time to value with E2open's complete Deployment services.
E2open’s Deployment team provides the methodology, tools, and services to configure and deploy our solutions to support your demand-supply network processes. By using one of our best practice configurations, our customers are able to rapidly go-live with a working solution. For companies requiring additional tailoring of their solution, E2open can provide the required deployment services.
In addition to overall program management and solution configuration, E2open services include internal operations and trading partner onboarding—addressing technical enablement, training and communication strategies for internal and external change management.
Program Management
Program management provides a well-defined project management methodology and tools to ensure rapid and successful deployment.
- Project governance
- Schedule and resource management
- Risk and issue management
Business Performance Definition
Business performance definition drives project requirements and subsequent benefits to be measured and quantified.
- Documentation of business objectives and benefits
- Identification and agreement on KPIs
- Internal and trading partner metrics
Solution Definition
Solution definition for detailed functional and technical solution design.
- Process definition workshops
- Functional and technical design
- Solution design document
Solution Configuration
Solution configuration for functional and technical deployment of the solution.
- Functional and technical configuration
- Functional, integration, system and performance testing
- User acceptance testing
Internal Operation Onboarding
Internal operations (sites or facilities) are connected via backend integration and training of internal locations.
- Onboarding readiness assessment and change management approach
- Backend integration
- User training
Trading Partner Onboarding
Trading partner onboarding provides a proven methodology, tools, and templates to rapidly onboard global trading partners.
- Onboarding readiness assessment and change management approach
- Backend integration
- User training
Operations Preparation
Operations preparation ensures the on-demand delivery model, resulting in high availability and reliability of the configured solution.
- Issue escalation and resolution procedures
- Operations readiness
- Customer support guidelines
