eConnect
Carrier client characteristics: Carriers that have the volume or a compelling business case that requires EDI integration in addition to other e2open Carrier Marketplace capabilities
Pricing: Three pricing tiers based on annual load volume and inclusive of all SCAC codes
What’s included: Access to the Web Connect user interface (UI), EDI connectivity, Advanced Carrier Scorecard, Certified Carrier Program eligibility, Procurement Discovery eligibility, company logo displayed on the Carrier page of e2open.com, and “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
What’s not included: API integration
Overview: The eConnect level in e2open Carrier Marketplace includes the same world-class web portal UI that carriers connected to the e2open Transportation Management for shippers application have always enjoyed. This level is available for carriers who are well connected within the e2open transportation ecosystem and require integration via EDI to drive efficiency when executing loads for their shipper customers.
Carriers selecting eConnect also receive the Advanced Carrier Scorecard on a quarterly basis. This first-of-its-kind program enables carriers to see their performance across all the shippers they service. The scorecard measures a wide range of KPIs, including On-Time Delivery, Tender Acceptance, Performance variance as compared to the e2open Road Freight Market Index, and more.
Performance on the Carrier Scorecard can also qualify a carrier for the Certified Carrier Program in the e2open transportation ecosystem. There are three levels of certification—Silver, Gold, and Platinum—to distinguish the highest-performing carriers. For the first time, e2open is putting data at the center of what has traditionally been an emotional or anecdotal decision for shippers.
Certified Carriers will be eligible for Procurement Discovery, a program designed to allow shippers to connect to high-performing carriers within the e2open network. Shippers will also have the ability to filter according to specific carrier profile attributes to narrow down potential invitees to procurement events. The combination of performance-driven certification and profile filtering will provide shippers with more straightforward criteria for inviting carriers of interest to events while giving high-performing carriers an opportunity to be invited more often and receive more awards than in the past.
Carriers enrolled in eConnect also receive a “Member of e2open Carrier Marketplace” logo graphic that can be displayed on their website. If an eConnect carrier qualifies for the Certified Carrier Program, the carrier’s company logo is placed on the Carrier page of the e2open.com website.
EDI integration is also part of the eConnect level. This includes a connection to the e2open transportation ecosystem via SFTP or AS2 for the exchange of EDI documents to help automate Tender (EDI 204), Tender Accept (EDI 990), Status Updates (EDI 214), and Invoicing (EDI 210).
Carriers at this level receive all the available program benefits except the tighter integration via API connections that enables more efficient and robust communication with shipper customers.