Partner Marketing Fund Privacy Policy

The Partner Marketing Fund Privacy Policy (“Privacy Policy”) applies to the various applications and the cloud based global supply chain services owned and operated E2open, LLC, our divisions, affiliates and subsidiaries (collectively “E2open” or “Processor”). E2open places the highest priority on protecting the privacy of its registered application users (“Users”) and the business entities whom such Users represent (“Customer” or “Controller”). E2open applications are designed for Users over the age of 13, and is not intended for use by children under 13. Because E2open gathers certain types of Personally Identifiable Information (“PII”) in the applications used by Users and Customers, this Privacy Policy outlines the general terms and conditions surrounding what PII E2open collects, how it is used and the lawfulness of processing. By registering as a User, you are accepting the practices described in this Privacy Policy.

GDPR & Privacy

This Privacy Policy is intended to communicate to E2open’s Customers how to provide support to data subjects when a GDPR right is excised by a data subject.

The General Data Protection Regulation (“GDPR”) is a legislation enacted by the European Union (“EU”) to enforce PII protection. GDPR applies to residents of the European Union (“Data subjects”), including UK residents, and affects any company that processes PII of EU residents.

E2open is the Processor of PII used in E2open’s applications and our Customers are the Controllers and owners of the data.

E2open’s GDPR Responsibilities as a Processor

As the data Processor for E2open’s Customer’s data, E2open will support the Controller and enable them to fulfill a data subject’s rights with respect to PII processed in E2open applications. All requests made directly to E2open by a Customer’s data subject will be validated, processed and fulfilled relating to the following by sending their requests to

  • Information about the purposes of processing the data subject’s PII;
  • Information regarding the lawfulness of processing the data subject’s PII pursuant to Article 6 (1)(a);
  • Accessing and correcting PII;
  • Accessing and updating PII;
  • Requests for erasure of PII

Transfer of Data

E2open does not share or transfer PII with any third-party organizations. E2open provides security and controls around data subject’s PII and will process PII within E2open internally on an as needed basis to provide the contracted services.

Collection and Use of Processing PII

E2open stores PII in its applications to authenticate, log and audit User activity to ensure system integrity and to remit rebates. All PII collected is solely used to provide the services as contracted between E2open and the Customer. 


E2open may use Customer information to contact you via newsletter, marketing or promotional materials related to products and services offered by us and the third parties we work with. You can opt-out of receiving any personal communications if required. 


E2open may use “cookies” to collect information to experience a better browser experience. You can instruct your browser to refuse all the cookies or to indicate when a cookie is being sent. 

Privacy Shield

E2open complies with the EU-U.S. Privacy Shield- Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of PII transferred from the European Union and Switzerland to the United States. E2open has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view E2open’s certification, please visit

E2open also complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of PII transferred from the European Union to the United States. PII from the European Union and/or on EU citizens may be collected by E2open and may be stored and processed in the United States or any other country in which E2open maintain facilities.


E2open has implemented extensive security measures to help protect against the risk of loss, misuse and alteration of any information under E2open’s control including using encryption, limiting employee access, and using industry-standard controls such as firewalls and secure environments for PII.

E2open has deployed industry standard Customer authentication and User verification procedures to limit access to Customer and User information to only those participants that our Customers and Users authorize.

Modification of Privacy Policy

E2open reserves the right to modify this Privacy Policy at any time. We encourage you to periodically review this Privacy Policy to be informed of how E2open is protecting your information. Changes to the Privacy Policy will be effective upon posting.

Contact Us

Questions about this Partner Marketing Fund Privacy Policy or about E2open’s handling of your PII:


This Privacy Policy was last updated on May 15, 2019.