Global Trade | Duty Management

Duty Management Software Identifies Duty Savings and Automates Deferrals and Refunds


Decreasing tariffs and customs duties can significantly reduce costs, but most companies have difficulty manually qualifying product for free trade agreements (FTAs) and duty savings programs. E2open Duty Management gives you a streamlined process for automatically identifying relevant duty, tax, and tariff reduction programs, while fulfilling all documentation requirements with minimal manual effort.

Improve margins through trade programs

Lack of expert knowledge

Missed opportunities to reduce, eliminate, or defer costs

Free trade agreements (FTA) carry notable cost savings, but qualifying products for each relevant FTA and managing the filing process requires expert knowledge most companies don’t have in-house. To use FTAs, importers must solicit product information from supply chain partners and determine which products conform to the rules of origin for each trade agreement. Similarly, customs warehouses and free-trade zones (FTZ) help importers defer or reclaim their duty payments, but the programs are challenging to administer manually, and outsourcing can quickly outweigh the potential financial benefits.

National flags
Brief Case

Driving success through effective compliance and cash-flow management

Discover how a Japanese automotive leader overcame challenges with storage, distribution, and customs compliance of its imported parts and vehicles in the European market. By implementing a Bonded Warehouse Management solution from e2open, the manufacturer unlocked efficiency, cost savings, and unwavering compliance—optimizing their operations across Europe.

Trade agreements and duty savings

Leveraging all FTAs, duty drawbacks, and duty deferral programs is a great way to reduce or eliminate import costs. Now you can do it efficiently, minimizing manual effort and errors.

Cut total cost of goods

Cut total cost of goods

The process of leveraging trade agreements and duty reductions is streamlined and automated, making it easier for you to lower your duty obligations and overall cost of goods.

Manage trade agreements

Manage trade agreements

Importers can easily maximize their savings from FTAs using automation, comprehensive trade content, a powerful classification engine, and supplier collaboration tools.

Meet duty optimization program requirements

Meet duty optimization program requirements

Tasks required for most duty optimization programs worldwide are automated, and analytics and reporting tools generate the necessary data to report.

Maintain compliance and reduce risk

Maintain compliance and reduce risk

Drawing upon the world’s most accurate database of regulatory information enables you to maintain regulatory compliance and sharply reduce the risk of errors.

Identify potential duty savings programs

Identify potential duty savings programs

Pinpointing duty savings programs that might apply to a transaction, the system analyzes data down to the last component to find its origin, then identifies transactions eligible for duty savings.

Automate customs warehousing inventory management

Automate customs warehousing inventory management

The application automatically reconciles inventory movements such as receipts, goods issues, and adjustments against requirements for duty-reduction programs such as FTZs.

Lower consolidator, air freight, and additional inventory expenses​

Lower consolidator, air freight, and additional inventory expenses​

Improved compliance reliability and efficiencies for imports and exports

Improved compliance reliability and efficiencies for imports and exports

Increased free trade agreement utilization

Increased free trade agreement utilization

Other applications within the global trade ecosystem


VMware by Broadcom logo

We rebranded e2open Concierge Services as Help Desk Plus and it has become a real extension of our company. The Help Desk Plus has enabled us to meet our partners where we need them and where they need us and make it as seamless and as easy as possible for our partners to go to market for their customers.

Sarah Masessa
Global Partner Platform and Communications Manager
VMware by Broadcom
Sandvik logo

Centralizing and automating our export control processes, and particularly our trade compliance, not only reduces risk for Sandvik, but opens new opportunities to do more business worldwide.


Working with e2open enables us to better fulfill short supplier lead times, reduce inventory levels, and dramatically improve inventory turns—all while lowering the total cost of ownership to our customers.


Having visibility to the supply chain gives us and our suppliers the opportunity to plan. We talk about planning its capacity, its resources, its material—and it helps with the cost as well by having all those elements tied together.


With the e2open system, processes that used to take a whole calendar year now happen in a matter of days.

Vinny Moscatello

We know what stock we have in the channel, is it healthy, what our average days of stock are, do we ship in more or do we reduce what we are shipping? We are really in control of channel data.

Mailin Boeker

By implementing an integrated international purchasing system, we have ensured that Leggett & Platt is maximizing its efforts to conduct its international procurement activities in a compliant manner.

John Wainwright
Leggett & Platt, Inc.
Geodis logo

E2open compliance capabilities are very important for the Geodis Supply Chain Optimization compliance risk management program. The digital information is key to providing timely and accurate visibility, streamlining our compliance check processes, improving their efficiency and reliability. We’re now very well-positioned for the next wave of growth and ready to offer our customers more value than ever before.

Laurent Rosa

The vision for us is that the core activities of transportation should be running independently and smoothly without any interaction from ourselves so that we can really focus on the additional services that we offer to our customers.

Sebastian Poehl
Head of Global Business Solutions

We want to achieve world-class logistics, with teams able to leverage the best tools to overcome todays and future challenges. The benefits we are anticipating by using e2open’s TMS tool for intercontinental logistics are threefold: standardization, reduction of logistics costs, and end-to-end visibility. This should give us a competitive advantage in the market.

Dan Jianu
Logistics Operations Manager

We consider e2open global trade software as a game changer. It has enabled us to gain in efficiency, follow the evolution of trade rules timely and accurately, and exploit the necessary free trade agreements. It enhanced our overall competitiveness.

Jean-Paul Verschoor
Origin Responsible Manager
Renault Group
Jabil logo

The e2open capabilities through supplier collaboration have enabled Jabil to standardize and digitalize our forecast communication process for all suppliers, providing increased optionality for more efficient collaboration. This is undoubtedly providing us with a competitive advantage, ensuring we have near real time visibility into forecast status with our suppliers and helping us make more reliable commitments to our customers.

Alan Brown
Vice President of Supply Chain, Technology and Transformation
Don’t leave money on the table

Leverage all available trade agreements and duty savings programs.

Overview of a large industrial distribution warehouse storing products in cardboard boxes on conveyor belts and racks.