Need help using your e2open® solution?
e2open Global Support is available 24/7. We are always here to help our customers.
E2open support
Customer portal login (CSP): https://www.e2open.com/csp
Support email: customersupport@e2open.com
Phone: +1-650-299-8111
For Global Trade and Logistics support contacts, please see the supplementary support section
Supplementary Support in Addition to the Above
BluJay
Phone: 1.866.959.5326
Support portal: click here
INTTRA
Please click here.
China Trade Management (CTM)
customersupport@e2open.com
China: 86.21.52066702
Supply Chain Collaboration (SCC)
customersupport@e2open.com
Hong Kong: 852.800.903.848
Global Trade Management (GTM)
customersupport@e2open.com
Germany: 0.800.7235166
Japan: 0066.338.30010
Ireland: 1.800.543205
Singapore: 800.110.0599
The Netherlands: 0.800.022.5320
United Kingdom: 0.800.96.9559
Birch, Channel Marketing Automation, Coop, MDF, Partner Marketing Incentives, and Rewards and Fund Management
channelsupport@e2open.com
North/Latin America
Monday – Friday 8am – 5pm
Central Standard Time (CST)
APAC
Monday – Friday 8am – 5pm
Malaysia Time (GMT+8)
EMEA
Monday – Friday 8am – 5pm
Greenwich Mean Time (GMT)