Support
Support for E2open is provided to customers through the following channels:
- Email: customersupport@e2open.com
- Phone: +1.650.299.8111
- English support is available: 24x7x365
- Mandarin Chinese support is available during business hours, Kuala Lumpur, Malaysia time
If live support is not available, leave a message and an on-call representative will call you back. Issues reported via email will be responded to within one business day.
Scheduled Maintenance
Saturday from 8:00AM - 12:00PM US Pacific Time
Users may experience intermittent connectivity and availability of E2open offerings during this scheduled maintenance.
