The e2open Carrier Marketplace
An opportunity-rich marketplace that meets carriers where they are and empowers them to move ahead
Expand your presence and distinguish yourself in the market. The e2open Carrier Marketplace, formerly known as BluJay’s Carrier Network, provides opportunities such as the ability to leverage technology partners, carrier-specific performance scorecards that can lead to new shipper introductions, more accurate revenue recognition, the option to use targeted marketing initiatives for increased visibility, and support for a richer RFP process with shippers. Lower transaction costs along with the alignment of price and value through a no-cost option or value-based fees give you a head start in advancing your business.
Efficiently connect, coordinate, and collaborate
Enrollment is now open!
Enroll now in e2open Carrier Marketplace
The e2open Carrier Marketplace is an innovative program that enables you to elevate your connectivity as your business grows. Determine the level of participation that suits your business and start connecting with shippers quickly and efficiently. The value you receive is linked to the price you pay, positioning you for success and ongoing enhancements.
Choose your level
*New EDI or API configuration may involve implementation fees.
Need help deciding?
Carrier Web Connect
Manual task completion using the e2open Transportation Management portal
- Free
- Includes Support
- Up to 50 loads per year
| Annual Loads | Annual Fee |
|---|---|
| 0-50 | Free |
Carrier Web Connect+
Added capabilities that couple with the e2open Transportation Management portal
- Web Connect functionality
- Basic Quarterly Carrier Scorecard
- Can qualify for Certified Carrier Program (Silver, Gold, Platinum)
- Procurement Discovery based on certification
- “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
| Annual Loads | Annual Fee |
|---|---|
| 0-700 | $549 |
| Over 700 | $1,199 |
Carrier eConnect
System integration for added efficiency
- Web Connect+ functionality
- Optional EDI connectivity*
- Advanced Quarterly Carrier Scorecard
- Can qualify for Certified Carrier Program (Silver, Gold, Platinum)
- Procurement Discovery
- Company logo displayed on Carrier page of e2open website
- “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
| Annual Loads | Annual Fee |
|---|---|
| 0-5,000 | $4,200 |
| 5,001 – 10,000 | $6,600 |
| Over 10,000 | $9,600 |
Carrier eConnect+
Enhanced system integration and full capabilities
- Web Connect+ functionality
- Optional EDI connectivity AND API connectivity for low/no touch TMS collaboration*
- Advanced Quarterly Carrier Scorecard
- Can qualify for Certified Carrier Program (Silver, Gold, Platinum)
- Procurement Discovery
- Company logo displayed on Carrier page of e2open website
- “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
- Option to buy Premium Marketing package
| Annual Loads | Annual Fee |
|---|---|
| 0-5,000 | $18,000 |
| 5,001 – 15,000 | $30,000 |
| 15,001 – 25,000 | $42,000 |
| Over 25,000 | Contact Us for Quote |
Web Connect
Carrier client characteristics: Carriers with a smaller footprint within the e2open Transportation Management for shippers application that service up to 50 loads per year for any number of shippers
Pricing: Free of charge (enrollment still required)
What’s included: Access to the Web Connect user interface (UI) for up to 50 loads per year
What’s not included: Carrier Scorecard, Certified Carrier Program, Procurement Discovery, EDI integration, and API integration
Overview: The Web Connect level in e2open Carrier Marketplace provides access to the same world-class web portal UI that carriers connected to the Transportation Management for shippers application have always enjoyed. Available to carriers who have a smaller footprint within the e2open transportation ecosystem, this level enables them to service their customers manually through the web portal for up to 50 loads per year.
Carriers at the Web Connect level will have certain limitations:
- Not included in Carrier Scorecard
- Not eligible to be a Certified Carrier
- Not eligible to participate in Procurement Discovery
- Not integrated via EDI or API connections to provide more efficient service to shipper customers
Web Connect+
Carrier client characteristics: Carriers that service more than 50 loads per year within the e2open Transportation Management for shippers application but do not have the volume or business case to require EDI or API connectivity
Pricing: Two pricing tiers based on annual load volume and inclusive of all SCAC codes
What’s included: Access to the Web Connect user interface (UI), Basic Carrier Scorecard, Certified Carrier Program eligibility, Procurement Discovery eligibility, and “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
What’s not included: EDI integration and API integration
Overview: The Web Connect+ level in e2open Carrier Marketplace includes the same world-class web portal UI that carriers connected to the e2open Transportation Management for shippers application have always enjoyed. This level is available for carriers who are connected within the e2open transportation ecosystem but do not require integration via EDI or API.
Carriers selecting Web Connect+ also receive the Basic Carrier Scorecard on a quarterly basis. This first-of-its-kind program enables carriers to see their performance across all the shippers they service. The scorecard measures a wide range of KPIs, including On-Time Delivery, Tender Acceptance, Performance variance as compared to the e2open Road Freight Market Index, and more.
Performance on the Carrier Scorecard can also qualify a carrier for the Certified Carrier Program in the e2open transportation ecosystem. There are three levels of certification—Silver, Gold, and Platinum—to distinguish the highest-performing carriers. For the first time, e2open is putting data at the center of what has traditionally been an emotional or anecdotal decision for shippers.
Certified Carriers will be eligible for Procurement Discovery, a program designed to allow shippers to connect to high-performing carriers within the e2open network. Shippers will also have the ability to filter according to specific carrier profile attributes to narrow down potential invitees to procurement events. The combination of performance-driven certification and profile filtering will provide shippers with more straightforward criteria for inviting carriers of interest to events while giving high-performing carriers an opportunity to be invited more often and receive more awards than in the past.
Carriers enrolled in Web Connect+ also receive a “Member of e2open Carrier Marketplace” logo graphic that can be displayed on their website.
Carriers at this level receive many program benefits but do not take advantage of the tight system integration via EDI and/or API connections that enables more efficient and robust communication with shipper customers.
eConnect
Carrier client characteristics: Carriers that have the volume or a compelling business case that requires EDI integration in addition to other e2open Carrier Marketplace capabilities
Pricing: Three pricing tiers based on annual load volume and inclusive of all SCAC codes
What’s included: Access to the Web Connect user interface (UI), EDI connectivity, Advanced Carrier Scorecard, Certified Carrier Program eligibility, Procurement Discovery eligibility, company logo displayed on the Carrier page of e2open.com, and “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
What’s not included: API integration
Overview: The eConnect level in e2open Carrier Marketplace includes the same world-class web portal UI that carriers connected to the e2open Transportation Management for shippers application have always enjoyed. This level is available for carriers who are well connected within the e2open transportation ecosystem and require integration via EDI to drive efficiency when executing loads for their shipper customers.
Carriers selecting eConnect also receive the Advanced Carrier Scorecard on a quarterly basis. This first-of-its-kind program enables carriers to see their performance across all the shippers they service. The scorecard measures a wide range of KPIs, including On-Time Delivery, Tender Acceptance, Performance variance as compared to the e2open Road Freight Market Index, and more.
Performance on the Carrier Scorecard can also qualify a carrier for the Certified Carrier Program in the e2open transportation ecosystem. There are three levels of certification—Silver, Gold, and Platinum—to distinguish the highest-performing carriers. For the first time, e2open is putting data at the center of what has traditionally been an emotional or anecdotal decision for shippers.
Certified Carriers will be eligible for Procurement Discovery, a program designed to allow shippers to connect to high-performing carriers within the e2open network. Shippers will also have the ability to filter according to specific carrier profile attributes to narrow down potential invitees to procurement events. The combination of performance-driven certification and profile filtering will provide shippers with more straightforward criteria for inviting carriers of interest to events while giving high-performing carriers an opportunity to be invited more often and receive more awards than in the past.
Carriers enrolled in eConnect also receive a “Member of e2open Carrier Marketplace” logo graphic that can be displayed on their website. If an eConnect carrier qualifies for the Certified Carrier Program, the carrier’s company logo is placed on the Carrier page of the e2open.com website.
EDI integration is also part of the eConnect level. This includes a connection to the e2open transportation ecosystem via SFTP or AS2 for the exchange of EDI documents to help automate Tender (EDI 204), Tender Accept (EDI 990), Status Updates (EDI 214), and Invoicing (EDI 210).
Carriers at this level receive all the available program benefits except the tighter integration via API connections that enables more efficient and robust communication with shipper customers.
eConnect+
Carrier client characteristics: Carriers who have the volume or a compelling business case that requires EDI integration in addition to other e2open Carrier Marketplace capabilities and can provide Real-Time Rating via API connections
Pricing: Three pricing tiers based on annual load volume and inclusive of all SCAC codes
What’s included: Access to the Web Connect user interface (UI), EDI connectivity, API connectivity, Advanced Carrier Scorecard, Certified Carrier Program eligibility, Procurement Discovery eligibility, company logo displayed on the Carrier page of e2open.com, “Member of e2open Carrier Marketplace” logo for use on the carrier’s website, and the option to buy a Premium Marketing package
What’s not included: eConnect+ is the most comprehensive level. Nothing is missing.
Overview: The eConnect+ level in e2open Carrier Marketplace includes the same world-class web portal UI that carriers connected to the e2open Transportation Management for shippers application have always enjoyed. This level is available for carriers who are well connected within the e2open transportation ecosystem, require integration via EDI to drive efficiency when executing loads for their shipper customers, and have the ability to provide Real-Time Rating via API connections.
Carriers selecting eConnect+ also receive the Advanced Carrier Scorecard on a quarterly basis. This first-of-its-kind program enables carriers to see their performance across all the shippers they service. The scorecard measures a wide range of KPIs, including On-Time Delivery, Tender Acceptance, Performance variance as compared to the e2open Road Freight Market Index, and more.
Performance on the Carrier Scorecard can also qualify a carrier for the Certified Carrier Program in the e2open transportation ecosystem. There are three levels of certification—Silver, Gold, and Platinum—to distinguish the highest-performing carriers. For the first time, e2open is putting data at the center of what has traditionally been an emotional or anecdotal decision for shippers.
Certified Carriers will be eligible for Procurement Discovery, a program designed to allow shippers to connect to high-performing carriers within the e2open network. Shippers will also have the ability to filter according to specific carrier profile attributes to narrow down potential invitees to procurement events. The combination of performance-driven certification and profile filtering will provide shippers with more straightforward criteria for inviting carriers of interest to events while giving high-performing carriers an opportunity to be invited more often and receive more awards than in the past.
Carriers enrolled in eConnect+ receive a “Member of e2open Carrier Marketplace” logo graphic that can be displayed on their website. If an eConnect+ carrier qualifies for the Certified Carrier Program, the carrier’s company logo is placed on the Carrier page of the e2open.com website.
EDI integration is also part of the eConnect+ level. This includes a connection to the e2open transportation ecosystem via SFTP or AS2 for the exchange of EDI documents to help automate Tender (EDI 204), Tender Accept (EDI 990), Status Updates (EDI 214), and Invoicing (EDI 210).
In addition, only carriers that enroll in eConnect+ can leverage API integration. There are several APIs available for establishing a deeper and more robust integration between carrier systems and the e2open TMS, but the most important gives carriers the ability to provide Real-Time Rating to shipper customers.
Real-Time Rating enables shippers to receive a spot quote for a specific load with one click in the TMS. This allows carriers to quote and win loads before they are posted in the more competitive SpotMarket environment. Shippers can obtain coverage for loads within a few seconds instead of having to wait for the spot-bidding process to play out.
eConnect+ comes with three standard API offerings: Rate Quoting (Real-Time Rating and SpotMarket), Communication, and Billing. To view the specifications for an API offering, please select from the list below:
- Rate Quoting:
- Communication API
- Billing API
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Frequently asked questions
Learn more about how e2open Carrier Marketplace works in our frequently asked questions (FAQs) below. You can also email CarrierMarketplace@e2open.com or contact us to speak with a TMS professional.
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Will my annual subscription price change? If so, will it increase or decrease?
Answer: In response to carrier feedback, our pricing model has changed to better align with the value carriers receive. A carrier can choose from the following levels of participation in e2open Carrier Marketplace: Carrier Web Connect (free), Carrier Web Connect+, Carrier eConnect, and Carrier eConnect+. The price of each of the last three levels is tied to a carrier’s annual load volume to coincide with the value the carrier can expect to receive.
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Is there a deadline for enrollment?
Answer: We encourage you to make their selection by November 30 to take advantage of our introductory pricing. In early 2023, carriers who have not selected an e2open Carrier Marketplace package will be removed from the system and have their connection(s) disabled.
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What will happen if I don’t select one of the four options?
Answer: At some point in 2023, carriers who do not make a selection to elect their level of participation in e2open Carrier Marketplace will be removed from the system and have their connection(s) disabled.
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What new functionality will I be getting as a carrier and how will it help me?
Answer: Carriers will have a new system-wide scorecard that will allow shippers to identify high-performing carriers that they want to do business with. Carriers can qualify for Certified Carrier status to further distinguish themselves from the thousands of other carriers in e2open Carrier Marketplace.
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I move freight for shippers on Kewill Transport, Cloud Logistics, or another e2open solution. Does this program apply to all of them?
Answer: No. The e2open Carrier Marketplace currently applies only to Transportation Management for Shippers (TMS4S) clients.
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As a carrier, how is my volume calculated? May I pull a report for myself?
Answer: Yes. Any carrier (admin role) can navigate to Utilities > Reporting > Data Export and generate a report that shows the carrier’s load activity in the system for a date range.
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If I change to a lower program during the year, will I receive a refund?
Answer: Refunds will not be provided for downgrades. We encourage you to take advantage of the capabilities provided in the selection best suited for your business.
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Will there be a change in how I get support when I have an issue?
Answer: We are pleased to continue providing the same high-quality support. You will still access it through customer support after the initial setup, just as you do today.
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I want to set up a call to talk to someone about this. Who should I reach out to?
Answer: Please direct your questions to CarrierMarketplace@e2open.com. We are happy to address any concerns and schedule a call if needed.
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I used my credit card to pay for my annual subscription. Can you confirm when the project will start?
Answer: Once your enrollment is complete, your company will be added to the implementation queue. An e2open team member will reach out to you to provide an estimated project start date.
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My company has multiple SCAC codes. What do I do?
Answer: Please be sure to list all applicable SCAC values during your e2open Carrier Marketplace registration process.
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Are prices increasing? If so, why?
Answer: In response to carrier feedback, e2open is changing the pricing model to better align with the value received by carriers in e2open Carrier Marketplace. Carriers select the level at which they would like to participate: Carrier Web Connect (free), Carrier Web Connect+, Carrier eConnect, and Carrier eConnect+. You get to choose your level of participation and the associated cost.
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I’m a current Web (free) user. Do I still need to register?
Answer: Yes. Even free Web users need to make a selection in order to maintain their active account.
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I’m an EDI user. Do I still need to register?
Answer: Yes. Existing EDI subscription contracts will not be renewed as of December 31, so you need to make a choice. You can select Carrier eConnect to continue your existing connection or move up to Carrier eConnect+ with API connections.
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Can I pay with a check? What are the payment options?
Answer: Payments are made by credit card, bank transfer (ACH), and we also offer an Invoice Me option as part of our quick and efficient enrollment process. Checks are not accepted.
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