The e2open Carrier Marketplace

An opportunity-rich marketplace that meets carriers where they are and empowers them to move ahead

White Semi-Trailer Truck Heading down a four-lane Highway at Dusk

Expand your presence and distinguish yourself in the market. The e2open Carrier Marketplace, formerly known as BluJay’s Carrier Network, provides opportunities such as the ability to leverage technology partners, carrier-specific performance scorecards that can lead to new shipper introductions, more accurate revenue recognition, the option to use targeted marketing initiatives for increased visibility, and support for a richer RFP process with shippers. Lower transaction costs along with the alignment of price and value through a no-cost option or value-based fees give you a head start in advancing your business.

 

Efficiently connect, coordinate, and collaborate

Enrollment is now open!

Enroll now in e2open Carrier Marketplace

The e2open Carrier Marketplace is an innovative program that enables you to elevate your connectivity as your business grows. Determine the level of participation that suits your business and start connecting with shippers quickly and efficiently. The value you receive is linked to the price you pay, positioning you for success and ongoing enhancements.

 

Carrier Web Connect

Manual task completion using the e2open Transportation Management portal


  • Free
  • Includes Support
  • Unlimited loads per year












Annual Loads Annual Fee
Unlimited Free
More Info

Carrier Web Connect+

Added capabilities that couple with the e2open Transportation Management portal


  • Web Connect functionality​
  • Basic Quarterly Carrier Scorecard​
  • Can qualify for Certified Carrier Program (Silver, Gold, Platinum)​
  • Procurement Discovery based on certification​
  • “Member of e2open Carrier Marketplace” logo for use on the carrier’s website





Annual Loads Annual Fee
0-700 $549
Over 700 $1,199
More Info

Carrier eConnect

System integration for added efficiency



  • Web Connect+ functionality​
  • Optional EDI connectivity*
  • Advanced Quarterly Carrier Scorecard
  • Can qualify for Certified Carrier Program (Silver, Gold, Platinum)​
  • Procurement Discovery
  • Company logo displayed on Carrier page of e2open website​
  • “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
Annual Loads Annual Fee
0-5,000 $4,200
5,001 – 10,000 $6,600
Over 10,000 $9,600
More Info

Carrier eConnect+

Enhanced system integration and full capabilities



  • Web Connect+ functionality
  • Optional EDI connectivity AND API connectivity for low/no touch TMS collaboration*
  • Advanced Quarterly Carrier Scorecard
  • Can qualify for Certified Carrier Program ​(Silver, Gold, Platinum)​
  • Procurement Discovery​
  • Company logo displayed on Carrier page of e2open website
  • “Member of e2open Carrier Marketplace” logo for use on the carrier’s website
  • Option to buy Premium Marketing package

Annual Loads Annual Fee
0-5,000 $18,000
5,001 – 15,000 $30,000
15,001 – 25,000 $42,000
Over 25,000 Contact Us for Quote
More Info

Carrier LTLConnect

Deep level of integration and enhanced services



  • Web Connect+ functionality
  • Optional EDI connectivity
  • Real-Time Rating for LTL shipments, Spot Market, Billing and Communication APIs
  • Advanced Quarterly Carrier Scorecard
  • Can qualify for Certified Carrier Program ​(Silver, Gold, Platinum)​
  • Procurement Discovery​
  • Company logo listed on Carrier page of e2open website
  • "Member of e2open Carrier Marketplace" logo for use on the Carrier’s website
  • Option to buy Premium Marketing package

Annual Loads Annual Fee
0-20,000 $18,000
20,001 – 50,000 $30,000
50,001 – 100,000 $42,000
Over 100,000 Contact Us for Quote
More Info

Need help with instant rate quotes?

Learn how our preferred technology provider
for Carrier Rating Automation and Carrier SpotMarket Automation, Hubtek, can save the day.

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Learn More

Increase in in-transit visibility

100%

Increase in in-transit visibility

Less inventory

20-30%

Less inventory

Expedited shipment cost reduction

40-50%

Expedited shipment cost reduction

Dig deeper to improve your bottom line

AFS gives you peace of mind and the ability to gain strategic insights from your data to uncover new possibilities and profits.

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Frequently asked questions

Learn more about how e2open Carrier Marketplace works in our frequently asked questions (FAQs) below. You can also email CarrierMarketplace@e2open.com or contact us to speak with a TMS professional.

  • Is there a deadline for enrollment?

    Answer: We encourage you to make your selection by October 1. Carriers who have not selected a subscription through the e2open Marketplace are at risk of having their access to the Transportation Management System disabled. We cannot guarantee additional notification prior to access being disabled.

  • I’m a current TMS user that accesses the system through my browser. Do I still need to subscribe?

    Answer: Yes. All carriers need a subscription in order to continue to use the TMS to interact with shippers. Carriers who have not selected a subscription through the e2open Marketplace by October 1 are at risk of having their access to the Transportation Management System disabled. We cannot guarantee additional notification prior to access being disabled.

  • Why does my company need to subscribe if we only login to the TMS User Interface and do not need EDI or any additional features or services?

    Answer: For the safety and security of the network e2open must establish formal relationships for all legal entities using the TMS even if they use it for free. Your subscriptions also ensures that you can receive the latest news about the solution and simplifies the process to add additional features such as EDI or API connectivity, procurement visibility, or any additional value-added services that e2open offers in the future.

  • My company signed up for an “exception” through my shipper. What do I do?

    Answer: Previously granted exemptions were of a temporary nature. Going forward all carriers must subscribe to continue to use the TMS to interact with shippers. No-cost enrollment is now available for all carriers, it is done completely online and only takes a few minutes. You can choose any of the subscription levels, including the free WebConnect, based on your company’s needs. However, you do need to subscribe and agree to the Terms & Conditions before October 1 to avoid the risk of having access disabled.

  • What are the benefits of the paid subscriptions and how will they help me?

    Answer: Carriers who choose a paid subscription (WebConnect+, eConnect, LTLConnect, eConnect+) will receive a quarterly Scorecard Report that details your activity in the TMS and provides objective performance data across all the shippers you service. The Scorecard measures a wide range of KPIs, including On-Time Delivery, Tender Acceptance and more. The data is presented by lane and by customer and allows you to identify areas of improvement and compare your performance to all the other carriers in the e2open TMS.

    Excellent performance on the Scorecard Report can lead to Certification (Silver, Gold, Platinum) which enables e2open to share your company with shippers looking to procure new transportation partners.

    As our shipper customers prepare to go to market with their freight lanes, e2open works with them to understand their lanes, equipment and mode needs, and other factors. We use carrier profile information — with the certification level as a core component — to identify those carriers that are well-suited for a shipper to include in procurement events. This process is known as Procurement Discovery and can lead to increased business within the e2open TMS ecosystem.

    This document compares all the subscription levels and associated costs.

    This document gives more details about the Scorecard Report and Procurement Discovery.

  • I move freight for shippers on Kewill Transport, Cloud Logistics, or another e2open solution. Does this program apply to all of them?

    Answer: No. The carrier subscriptions available on the e2open Marketplace are for the e2open Transportation Management for Shippers (Legacy BluJay TMS) solution. Legacy Kewill, Cloud and other solutions are not available at this time.

  • As a carrier, how is my volume calculated? May I pull a report for myself?

    Answer: Yes. Any carrier user (admin role) can navigate within the TMS to Utilities > Reporting > Data Export and generate a report that shows the carrier’s load activity in the system for a date range. This document will explain how to access the report from the TMS.

  • If I change to a lower program during the year, will I receive a refund?

    Answer: No. You can change your subscription to a lower level at any time, however, the annual subscription fees will not be adjusted until your renewal date and will be billed at the new rate.

  • Will there be a change in how I get support when I have an issue?

    Answer: We are pleased to continue providing the same high-quality support. You will still access it through the customer support portal, just as you do today.

  • I purchased Implementation Services. Can you confirm when the project will start?

    Answer: Once your enrollment is complete, your company will be added to the implementation queue. An e2open team member will reach out to you (normally within a few days) to provide an estimated project start date.

  • My company has multiple SCAC codes. What do I do?

    Answer: Please be sure to list all applicable SCAC values during your e2open Carrier Marketplace registration process. If in the future you need to add a SCAC to your company’s account, you can email CarrierMarketplace@e2open.com for assistance. There is no cost to add an additional SCAC to your subscription, but there may be one-time implementation costs if you decide to integrate via EDI or API through the eConnect, eConnect+ or LTLConnect subscriptions.

  • Can I pay with a check? What are the payment options?

    Answer: Payments are made by credit card or bank transfer (ACH). We also offer an invoice option for orders of $9,600 or more. Checks are not accepted.

  • I still have questions about the subscription that is right for my company. How can I get answers?

    Answer: Please direct your questions to CarrierMarketplace@e2open.com.

Webinar on Demand

The e2open Carrier Marketplace Update: Exciting Changes for 2023

The e2open Marketplace is an innovative program that enables you to increase your connectivity as your business grows. Through the e2open Marketplace, you can leverage technology partners, receive detailed performance scorecards, achieve certification levels that can lead to new shipper introductions, and support a richer RFP process with shippers.

In June’s quarterly webinar, our experts introduced some recent enhancements to the e2open Marketplace and covered our Carrier Scorecard program. This webinar will cover some updates to the new and improved e2open Marketplace.