Employee Spotlight
E2open is powered by a strong global network of problem solvers and innovators driven by strong values and our company culture. Together, we are focused on doing what’s right in business and our communities. Every month, we will shine a spotlight on an exceptional team member who is helping us transform the supply chain industry. This month, we held a Q&A with Kevin Mak, Director, Enterprise Service Engineering at e2open.
Q: What’s your current role at e2open, and how long have you been with the company?
A: I lead a team in the Enterprise Service Engineering department that supports the Global Logistics Orchestration product. I joined e2open via the Amber Road acquisition in 2019. Altogether, I’ve been part of the e2open journey for over 16 years—and still excited to be here every day.
Q: What’s the most valuable skill you’ve developed in your time at e2open?
A: Relationship-building with everyone I work with—customers and colleagues alike. Nothing beats really knowing your counterparts as people.
Q: What advice would you give to someone just starting in their career?
A: These are the best of times—Generative AI puts vast knowledge at our fingertips. “I don’t know” is no longer an excuse; it’s a starting prompt. Never stop learning, and never stop building.
Q: In your experience, what are the biggest challenges supply chain leaders face today?
A: Navigating the geopolitical and global trade uncertainties in 2025.
Q: What hobbies or activities do you enjoy outside of work?
A: Traveling, reading, and collecting new experiences. My latest passion is vibe coding – it lets me turn ideas into reality fast!
Q: What was your dream job when you were a child?
A: I wanted to be a scientist. I like to think Computer Science still counts!
Q: What personal strengths have helped you most in your career?
A: Persistence – the ability to keep going even when things get tough.
Q: If you could have three wishes granted by a genie, what would they be?
A: Health, happiness, and time-together – for myself and my loved ones.
Q: Out of all the places you’ve been to, what is your favorite and why?
A: Yamanashi Prefecture, Japan – Lake Kawaguchi and Mt. Fuji are just breathtaking. I had an amazing time there with my family.
Q: What is your go-to drink, meal, and dessert choice?
A: Iced chocolate, sushi, and ice cream!
E2open is a purpose-driven, people-powered company that values diversity, equity, and inclusion. We are always on the lookout for creative problem solvers, so if you are interested in joining an innovative technology company, we encourage you to check out our careers page to see if e2open is the right fit for you.
