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Key Performance Indicators (KPIs) tell us where we succeeded. However, it is Key Conformance Indicators (KCIs) that determine whether success is repeatable.  Let’s talk about something everyone can relate to—chocolate chip cookies. I love my mother’s cookies. They’ve been a family staple for years, and in my (entirely unbiased) opinion, they’re perfect. They look beautiful and taste even better. But that perfection isn’t by chance. She’s spent years fine-tuning her recipe. She measures every ingredient precisely, chills the dough (an uncommon process) just the right amount of time, and uses a specific scooper so each cookie is round and thick for the perfect balance of crispy outside and chewy inside. The other day, after a family meal, she baked a batch. When they came out of the oven, I knew something was different. They looked a little off. I took a bite, and the taste was off as well. I asked what happened. She smiled and said she’d “tweaked th...

DALLAS – Dec. 17, 2025 – E2open, a WiseTech Global Group company, has been recognized as a Leader in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Networks (MESCCN) 2025 Vendor Assessment (doc # US53010225, November 2025). The report highlights e2open’s strengths in network scale, enterprise-grade trust, and a comprehensive AI-powered suite. E2open’s broad platform supports global brands as they orchestrate complex, multi-tier supply chains.

E2open is powered by a strong global network of problem solvers and innovators driven by strong values and our company culture. Together, we are focused on doing what’s right in business and in our communities. Every month, we will shine a spotlight on an exceptional team member who is helping us transform the supply chain industry. This month, we held a Q&A with Aries Lam, Director, Product Development at e2open..