In this video, Anand Medepalli, Chief Product Office and Head of Presales at Shippeo shares how the partnership with e2open enables customers to identify and react to disruptions more quickly. Armed with high-quality visibility data, and the ability to more accurately predict ETAs, organizations can move beyond static plans and free their teams to focus on higher-value outcomes.
“You cannot take action if you don’t trust the data. That’s why the combination of Shippeo’s high‑quality, real‑time visibility and e2open’s planning and scenario capabilities is so powerful. Together, we help supply chains deal with continuous disruption and focus on what really matters every day.”
Anand Medepalli
Chief Product Office and Head of Presales, Shippeo
The supply chain challenge: managing constant disruption with data you can trust
Today’s supply chains are rarely disrupted by a single, dramatic event. Instead, they face small, day‑to‑day operational risks, like late departures, missed handoffs, or inaccurate ETAs, that quietly accumulate and impact customer outcomes.
In the face of disruptions, though, many organizations struggle to trust the data they have. Without confidence around shipment status or predicted arrival times, supply chain teams hesitate to act, even when early warning signs are flashing.
Real‑time transportation data arrives from multiple sources, including GPS pings from trucks and AIS signals from vessels. But without proper cleaning, contextualization, and quality controls, that data alone doesn’t support confident decision‑making. And without visibility into disruptions as they happen, even the best supply chain plans quickly become outdated.
Combining real‑time visibility with planning to respond faster
Shippeo addresses the visibility challenge by collecting, cleaning, and contextualizing real‑time shipment data as goods move across the network. Using this data, Shippeo predicts outcomes such as expected time of arrival (ETA) and flags potential disruptions early, before they become customer‑impacting issues.
This is where e2open plays a critical role.
As Anand explains, supply chain software has evolved beyond planning and reporting. While plans still matter, organizations now need the ability to respond dynamically when disruptions occur. By integrating Shippeo’s high‑quality, real‑time visibility data with e2open’s scenario planning and execution capabilities, customers can understand not just what is happening but also what to do next.
Together, e2open and Shippeo enable supply chains to:
Detect shipment delays and risks earlier using predictive ETAs
Trust the data enough to take action
Evaluate scenarios and responses when disruptions occur
Shift focus from reactive tracking to proactive decision‑making
This combination helps teams address operational risks as they arise, rather than reacting after problems escalate.
Business impact: focusing human effort on higher‑value outcomes
According to the video, the most effective supply chains are those that can manage everyday operational risks, not just major disruptions. By improving visibility, data trust, and response capabilities, organizations can fundamentally change how their teams manage their time.
Key impacts highlighted in the discussion include:
Earlier identification of shipment disruptions through predictive visibility
Greater confidence in decision‑making due to higher data quality
Reduced manual monitoring and firefighting
More time for supply chain teams to focus on outcomes, not exceptions
As Anand notes, the goal is to “free that human capital” so teams can solve meaningful problems for their customers—using creativity and insight rather than reacting to incomplete or unreliable information.
Building more resilient supply chains through collaboration
The e2open and Shippeo partnership, now several years in the making, centers on helping shared customers navigate an environment of constant disruption with greater confidence and agility.
By combining real‑time supply chain visibility with scenario planning and execution, the two platforms support a more resilient, responsive approach to supply chain management. The result is not just faster reactions, but better decisions, stronger customer outcomes, and supply chain teams empowered to focus on what truly matters.
Together, e2open and Shippeo help organizations move from disruption awareness to disruption response—turning visibility into real operational value.
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