| Unit of Measure Title | Definition |
| API Call | A single request (or call) made to an API by a Vendor system or an external system that has made a single call to a Vendor system. |
| Bill of Lading | The number of authorized surrender actions regarding eBLs, which is defined as the count of all original electronic bills of lading issued using the WaveBL platform across all participating issuers for customer. |
| Claim | A transaction submitted on an approved activity against a Marketing Incentives Program. With proper proof of performance based on the Customer’s guidelines, the claim is reimbursed to the partner. |
| Connection | An endpoint on e2net that implements a supported protocol for communication and transportation of messages. |
| Country | Exporting and/or Importing countries that include Harmonized Tariff schedule, ECCN, Import & Export controls, embargoes, licenses, and government agency controls, where applicable. Detailed coverage information is available as of Vendor’s country coverage document. |
| Custom Report | An individual bespoke/custom report produced using customer data. |
| Customs Filing | Each separate declaration or parent message toward customs authorities, as such declarations are defined by county. Each individual transaction created and sent to Customs or similar authorities (as applicable) is counted. Amended submissions are not counted. |
| Dashboard | A unique data visualization or business intelligence tool that is designed, setup, and maintained by e2open team members |
| Digital Content Unit | The quantity of custom digital training content developed with multiple modalities available. |
| Document | The number of documents that a supplier can access in the Subscription Services in a given Year, where a document equates to each document (such as an order or invoice) exchanged with a trading partner. An order is classified as a unique combination of order number, supplier ID, customer ID and order date. An invoice is classified as a unique combination of invoice number, supplier ID, customer ID and invoice date. Each document is limited to 25 lines. If the document exceeds 25 lines, then it is counted as multiple documents. |
| Entity | Any combination of Partners, Products, and Transactions where (a) a “Partner” is a single name and address along with its related contacts with a unique Partner ID; (b) a “Product” is an item or part with a unique Product ID. A product can have multiple suppliers and classification records for various countries based on country subscription. Note: A product record does not represent a Bill of Material (wherein “Bill of Material” or “BOM” means lines/components for all Bill of Material types associated with each unique BOM that was qualified during a Year); and (c) a “Transaction” is a unique Sales Order/Delivery/Purchase Order/Shipment/Commercial Invoice/Customs Entry that includes header level information, line level information, transactional partner either at header and/or line level along with reference to product(s). |
| FTE | Full Time Equivalent; a full time equivalent equals 1,832 hours per Year for 1.0 FTE. Unused hours cannot be carried over into subsequent Years. |
| FUM ($M) | Freight Under Management; transportation costs incurred by Customer for transportation services that are managed by the Subscription Services during Customer’s fiscal year. |
| GK Content Connector | A tool that allows connection between the Global Knowledge® Content and the Subscription Services. |
Government Program | A specific government program used to ensure that the product meets the essential requirements in the form of a specific directive, regulation, and harmonized standard. |
| Hour | A 60-minute period of time. |
| Identity Provider | A single identity provider system (IdP) at Customer’s location. Each SKU includes an integration with the test and production instances of the IdP. |
| Instance | The customer-specific deployment of the applicable licensed Software or Subscription Services. |
| Kilo Character | The unit of measurement that represents one thousand characters, including spaces, in a given B2B message payload. |
| Label | The number of label images that are generated by the Subscription Services each Year. A multi-part label is considered one Label |
| License (Kharon) | Kharon LensView (“LensView”) is a web-hosted tool used to access the subset of entities in Kharon’s ClearView database that carry a specific Kharon “relationship type” risk label (such as 50 Plus or MEU), to examine pre-formed visual charts showing the relevant network of relationships to restricted actors, and to review other related metadata such as information sourcing and publish date. |
| Load | The count of loads on an annual or monthly basis. A load constitutes a transportation movement from pickup to delivery. The movement could have one or more shipments as well as one or more pick and delivery stops. Each load will have a unique identification number that shall serve as the common reference number for load transaction summation. For the specified reporting period, the status of these transactions will be in ‘Accepted’ or ‘Completed’ only. All other statuses are removed from summation (e.g., 'Voided'). |
| Load (LaaS) | The count of loads on an annual basis. A load constitutes a transportation movement from pickup to delivery. The movement could have one or more shipments as well as one or more pick and delivery stops. Each load will have a unique identification number that shall serve as the common reference number for load transaction summation. |
| Message Instance | A single business document of a given Message Type, e.g. purchase order, invoice, ASN, etc. that is processed by e2net between a trading partner and a single e2open client connection. Message Instances may arrive and be processed as a singular unit (e.g. one PO with a header and multiple lines), or a number of Message Instances may arrive together within a batch transaction which can all be processed together by e2net. For avoidance of doubt, a single batch transaction that contains 10 Message Instances shall be counted as 10 and not 1. |
| Message Type | When integrating a company to the e2open network using a system-to-system (or B2B) integration approach the project scope will vary and include different data feeds, or integrations. For example, one project scope may include enabling the exchange of outbound purchase orders and inbound invoices, whereas another may include outbound purchase orders, inbound purchase order acknowledgements, outbound goods receipts and inbound invoices. These different business documents and their direction (relative to the tenant or e2open client) are considered Message Types, and the order form will include a number of them that are assumed to be in scope. For example and avoidance of doubt, if the project scope includes an inbound shipment and an outbound shipment, this will be counted as two Message Types. |
| Not Applicable | No specific unit to be counted. |
| Pallet (LSP) | A unique license plate number or pallet ID number registered at inbound or at outbound (when creating new LPN’s due to partial picks or consolidation within the outbound order) |
| Partner (Channel) | A business responsible for selling a brand's product through the indirect channel. As an example, a business could be a distributor, reseller and/or retailer, etc. |
| Partner (Global Trade) | A single name and address along with its related contacts with a unique Partner ID. |
| Partner (Supply) | Each trading partner, such as manufacturer supplier, wholesaler, distributor, carrier, etc., identified by its own unique identifier (EAN or other). |
| Partner (Web UI) | A company whose employees access Customer’s subscription services via a web browser |
| Payment Batch | A collection of payments to be made to Partners. Payments are typically grouped by payment mode (e.g., ACH, Wire, Check) and currency. Payments to several Partners can be processed as one Batch if the payment mode and currency are identical. |
| Percent of License (Logistics Visibility) | A fee calculation for add-on functionality selected by the customer, which is based on a percentage of the price for the following logistics visibility Subscription Services: Air Tracking, Rail Tracking, Road Tracking and Ocean Tracking. The license fee excludes Parcel Tracking from the calculation. |
| Processor | CPU |
| Product (Channel) | Name and description of a stock keeping unit (SKU) sold by a brand through the distribution channel |
| Product (Global Trade) | Product means an item or part with a unique product ID. A Product can have multiple suppliers and classification records for various countries based on country subscription. A Product record does not represent a Bill of Material (wherein “Bill of Material” or “BOM” means lines/components for all Bill of Material types associated with each unique BOM that was qualified during a Year). |
| Rail Car Shipment | The number of rail cars booked and/or traced each Year. |
| Record | The name and address of a business or end customer not matched automatically with the aim of increasing the match rates. Vendor will discuss and agree with Customer which records need to be prioritized. |
| Record (SIC) | The reseller or end customer record to be enriched with a Standard Industry Classification (SIC) code. A SIC code is a four-digit number that identifies a company's primary business activity and industry. |
| Revenue ($B) | The amount of Customer’s revenue managed or supported by the applicable Subscription Services for each Year, as measured in billions of the applicable currency. |
| Revenue ($M) | The amount of Customer’s revenue managed or supported by the applicable Subscription Services for each Year, as measured in millions of the applicable currency. |
| Risk Event Provider | A partner that is integrated with the e2open Risk Assessment solution for the purpose of providing data (events) that might introduce supply chain disruptions (risk) such as extreme weather, fire, flood, civic unrest, industrial actions, compliance risk, regulatory risk, etc. The partner may also confirm (via the integration) whether a supplier (as a node in a client’s supply chain) or an item (a component or finished good) is impacted by the risk event. |
| RPS List | A government-issued restricted party list not covered within the standard and premium RPS list set that would require special service or a license. |
| RPS List Set | A set of Standard Lists and Premium Lists, where (i) “Standard Lists” include 600+ government-issued restricted party lists including but not limited to those issued by Canada, Japan, the European Union, the United Nations, and the United States; and (ii) “Premium Lists” include government-issued restricted party lists, such as DHHS and GSA. |
| SCAC/VAT | A Standard Carrier Alpha Code (SCAC) is a unique two-to-four-letter code used to identify transportation companies, assigned by the National Motor Freight Traffic Association (NMFTA), and used in shipping documents and computer systems for freight management and regulation. In the case where a SCAC is not available, an alternative such as VAT number is used to uniquely identify a transportation company. |
| Session | A seat in a group training session (e.g., TMS101) conducted by a live instructor |
| Session plus Online Library | A seat in a group training session (e.g., TMS101) conducted by a live instructor plus Online Library |
| Shipper | Each company with whom customer has contracted to perform carrier services. |
| Shipping Container | A reusable steel box designed for the efficient and secure transportation of goods by sea, rail, and road, facilitating intermodal freight transport |
| Shipping Unit | “Shipping Unit” means a Container or Non-INTTRA Booking Container or a Roll-on Roll-off-Breakbulk Unit ora Less Than Container Load processed through the Platform. - Container: A shipping container processed through the Platform by any method. - Non-INTTRA Booking Container: A shipping container for which the related booking requests, shipping instructions, or Verified Gross Mass (VGM) submissions are not initiated or submitted through the Platform. Visibility for such containers is provided on the Platform. - Roll-on Roll-off-Breakbulk Unit: Roll-on Roll-off or Breakbulk Unit that is processed through the Platform by any method. - Less Than Container Load or LCL: LCL cargo that is processed through the Platform by any method. |
| Spend ($B) | The amount of goods and services managed or supported by the applicable Subscription Services for each Year, as measured in billions of the applicable currency. |
| Spend ($M) | The amount of goods and services managed or supported by the applicable Subscription Services for each Year, as measured in millions of the applicable currency. |
| Subject Matter Specialist | An e2open team member with specialized training in the transportation and logistics industry |
| Supplier (Kharon) | The number of manufacturing sites, production sites or factories. |
| Supplier Order (MBW/MTX) | The number of purchase orders that Customer can transact within the Subscription Services in a given Year. |
| Third Party Content Connector | A tool that allows connection between third party content and the Subscription Services. |
| Trade Agreement | The agreement between two or more countries for preferential trade programs designed to reduce or eliminate duties assessed for products that are qualified for free trade agreements. Free trade agreements are also known as special trade programs which result in reduced import costs, where the applicable duties/taxes/fees are generally lower on specified goods originating in a particular country. |
| Training Course | A program of learning covering a specific topic delivered via e-Learning. |
| Transaction (GTM) | A unique sales order/delivery/purchase order/shipment/commercial Invoice/Customs entry that includes header level information, line level information, transactional partner either at header and/or line level along with reference to product(s). |
| Transaction (LSP) | A file in TM-LSP which represents the consignment (customer transport order) and can be recognized by having customer information (used for billing), goods and quantities, loading and unloading addresses and/or other additional services. |
| Transaction (Parcel) | An un-voided shipping event that identifies and describes a shipping unit. Each parcel transaction is identified by unique label tracking number, and each freight transaction is identified as a pallet, roll, container, or other shipping unit described within a freight bill of lading. |
| Transaction (TMFF) | A record created in the system resulting in the creation of a Master Bill of Lading (“MBL”) (e.g., shipment, Bill of Lading (“BOL”), invoice). Any subsequent touches or changes to the existing record or additions of complimentary data elements related to the original record created are considered part of the original transaction and are not counted as an additional transaction. The transaction count will be the greater of the total number of Master Bills of Lading or House Bills of Lading. |
| Transaction (VRS) | An action which occurs in the solution. Actions are linked to an entity such as manifests, jobs, consignments, packages and users. Examples of actions are manifest created, delivery created, entity updated, arrived, job failed, delivered, departed, manifest docked. The number of actions will vary based on the mobile configuration. For existing customers this can range from 8 to 26 actions per job. |
| Transport Order (GLO) | For the Full Truck Load (“FTL”), Less Than Truck Load (“LTL”) and Rail tracking, proactive alerting and orchestration of transport orders, a transport order is defined as a delivery reference coming from a unique loading place and going to a unique delivery place. For the Parcel and Air tracking, proactive alerting and orchestration of transport orders, a transport order is defined as a pallet or parcel reference coming from a unique loading place and going to a unique delivery place. For Ocean tracking, proactive alerting and orchestration of container transport orders, a transport order is defined as a container reference coming from a unique loading place and going to a unique delivery place. |
| Transport Order (Logistics Visibility) | For the Full Truck Load (“FTL”), Less Than Truck Load (“LTL”) and Rail Tracking transport orders, a transport order is defined as a delivery reference coming from a unique loading place and going to a unique delivery place. For the Parcel Tracking and Air Tracking transport orders, a transport order is defined as a pallet or parcel reference coming from a unique loading place and going to a unique delivery place. For Ocean Tracking container transport orders, a transport order is defined as a container reference coming from a unique loading place and going to a unique delivery place. |
| Unit (LSP) | A unit in the TM-LSP service which represents the item barcode (scan level). |
| User | A named authorized user of the applicable licensed Software or Subscription Services. |
| Work Day | A seven and one-half hour period. |
| Year | Each one-year period commencing on the Subscription Start Date and each anniversary thereafter. |
