What e2open's Track & Trace Recognition Means for Manufacturers

DALLAS, JUNE 2026: E2open has been named a Leader in the IDC MarketScape: Worldwide Manufacturing Track-and-Trace/Serialization Solutions 2026 Vendor Assessment (Doc #US53758625, June 2026). If you're a manufacturer working to build a more resilient supply chain, here's why that's worth your attention. 

Many manufacturers still struggle to trace a product from the factory floor to the customer. Traceability often runs through spreadsheets, disconnected systems, and incomplete data. When a quality issue, recall, or missing component occurs, the response can cost days, money, and customer confidence. 

Download the IDC MarketScape excerpt here 

We believe that IDC MarketScape's assessment was based on several e2open strengths that map to those problems: 

End-to-end visibility across your entire supply chain. That means what you make, where it goes, and what happens to it along the way. Our platform connects production to market, linking your operations with suppliers, logistics partners, and customers across the network. 

Real-time intelligence built for decision-making. The platform surfaces problems while there's still time to do something about them, and puts the data in front of you to decide what that something is. 

Compatibility with existing operations. You can adopt it without tearing out what already works. Our solutions integrate with existing systems, scale across your global operations, and work across multiple manufacturing segments, from discrete to process and from automotive to food and beverage. 

Workflows built for manufacturing. No two manufacturing segments look alike, and the platform is built with that in mind: semiconductor manufacturers managing outsourced production and test partners, high-tech brands coordinating multi-tier supplier networks, CPG companies managing regulatory compliance, and industrial equipment makers coordinating across tiers of suppliers. 

Why This Matters Now 

Manufacturing supply chains have spent years absorbing one shock after another: geopolitical instability, climate disruption, labor shortages, tightening regulation. Resilience in that environment comes down to moving from black-box operations to documented processes where you can trace the root cause, isolate impact, and recover faster. 

Traceability data supports daily decisions across quality, inventory, compliance, and disruption response. Companies that know where every unit came from and where it's going can: 

• Minimize recalls by pinpointing affected batches and keeping the rest of the product line in market 
• Cut waste by understanding which suppliers, stages, or processes introduce defects 
• Build trust with customers and regulators by proving provenance and compliance 
• Optimize inventory across extended supply networks using traceability data 
• Move faster when disruptions hit, because you have the visibility to reroute, reallocate, and recover 

Together, these examples show the larger shift described in the IDC MarketScape:

“Track-and-trace/serialization systems allow manufacturers to follow a product throughout its supply chain journey until it reaches the consumer. This includes the unique identification of units, end‑to‑end visibility of product/material movement, and compliant data exchange with suppliers and regulators. Enabling this traceability turns manufacturing from a black box into a documented process.”

What's Next? 

The IDC MarketScape makes clear that track-and-trace is changing shape and that “the potential benefits span the manufacturing value chain.” The platforms gaining traction help manufacturers see deeper into their supply networks, collaborate with partners, and turn raw traceability data into operational intelligence. 

If track-and-trace is still a siloed initiative, it's worth a fresh look. Start with a clear view of where your products come from and where they go, then build from there with the capabilities and partners that fit how your business runs. 

E2open's manufacturing customers are using traceability across inventory decisions, supplier quality, disruption response, and compliance reporting. We believe that's the shift the IDC MarketScape points to. 

If you're weighing how connected track-and-trace would fit your operations, we'd be glad to talk it through. 

E2open is the connected supply chain SaaS platform with the world's largest multi-enterprise network. We help manufacturers, logistics providers, and retailers see further, decide faster, and move smarter across their entire supply ecosystem.

Learn more at e2open.com.