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Logistics visibility improved. Supply outcomes did not. 

Logistics visibility has improved dramatically over the past decade. Tracking tools now show shipment location, status, and estimated arrival with impressive accuracy. Yet many supply chain leaders are discovering a troubling paradox: knowing where goods are doesn’t automatically improve supply outcomes. 

The real problem isn’t a lack of shipment visibility. It’s a lack of alignment between logistics, supply, and decision execution. Disruptions surface too late to respond. Procurement, logistics, planning, and production teams operate from different data and different timelines. Commitments are made before the execution reality is known. By the time a delay is flagged, the window to act has already closed. 

What the visibility-execution gap costs your business 

The gap between seeing a problem and acting on it is quietly costing companies with global supply chains millions. It shows up in four places: 

Cost

Emergency expediting to recover from disruptions that surfaced too late 

Speed

Production delays when components arrive after the line is scheduled

Supply

Excess inventory carried as insurance against poor visibility

Service

Missed commitments to the customers who were promised delivery 

Five structural gaps that complicate supply assurance 

The infographic breaks down why this problem persists even in organizations that have already invested in enterprise resource planning, transportation management, and point-solution visibility tools. Inside, you’ll find: 

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Why visibility without business context becomes noise, and how chasing every alert consumes teams that should be focused on the disruptions that matter 

How supply commitments lock in three to five weeks before execution reality surfaces, leaving only reactive and expensive options 

What fragmented execution ownership costs when procurement, logistics, planning, and production each maintain a separate view of truth 

Why inventory managed on assumptions rather than facts produces both excess stock and shortages at the same time 

The single root cause connecting all four gaps, and what closing it takes 

How e2open closes the gap 

Closing the gap between execution signals and supply decisions requires a network: one that connects both the commercial relationships and the physical flow of goods. E2open brings them together on a single platform so teams can: 

Connect in-transit events to the orders, parts, and production plans they affect, so only disruptions with real business impact surface as exceptions 

Detect risk early enough to act, with corrective options presented in business context rather than as raw shipment alerts 

Work from one shared view of supply reality across procurement, logistics, planning, and production 

Track supplier commitments forward, so mismatches surface upstream before a shipment is missed 

See inventory across supplier sites, in transit, and internal locations, so allocation decisions reflect what is actually available 

Keep commercial and physical flows aligned in buy-sell and drop-ship arrangements, where the buying entity is not always the receiving entity 

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E2open connects more than 500,000 manufacturing, logistics, channel, and distribution partners as one multi-enterprise network tracking over 18 billion transactions annually. 

Ready to turn visibility into supply assurance? 

Disruptions are inevitable. Reacting to them after the decision window closes is not. Download the infographic and see where the gaps are in your own supply execution. 

Get infographic 

Disruption Illustration 2

Additional resources

INFOGRAPHIC 

From Logistics Visibility to Supply Assurance: A Path to Better Supply Decisions 

The companion piece to this infographic, showing what closing the gap looks like in practice. 

View infographic 

EBOOK 

Supply and Logistics Collaboration: Turning Visibility into Supply Assurance 

How leading organizations connect supplier, logistics, and planning data to close these gaps and improve supply assurance. 

Download ebook 

Frequently asked questions 

What is the difference between logistics visibility and supply assurance?

Logistics visibility shows where goods are in transit. Supply assurance connects inbound shipment visibility to the orders, parts, inventory, and production plans that depend on those goods, so teams can understand business impact and act before the decision window closes. 

Why does a supply chain visibility gap still exist if shipment tracking has improved?

A supply chain visibility gap persists when shipment data is not connected to supply execution decisions. Without business context, alerts can become noise, and teams may not know which disruptions threaten service, production, inventory, or customer commitments. 

How does multi-tier inventory visibility improve supply execution?

Multi-tier inventory visibility helps teams see materials across supplier sites, in transit, and internal locations. That shared view supports better allocation decisions, reduces reliance on assumptions, and helps supply execution teams respond faster when plans change. 

What can companies do to close the visibility-execution gap?

Companies can close the visibility-execution gap by connecting logistics visibility, supplier collaboration, inventory data, and planning signals in one shared operating view. This turns raw shipment updates into supply assurance actions that protect cost, speed, supply, and service outcomes. 

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