Supply Nexus

E2open is powered by a strong global network of problem solvers and innovators driven by strong values and our company culture. Together, we are focused on doing what’s right in business and in our communities. Every month, we will shine a spotlight on an exceptional team member who is helping us transform the supply chain industry. This month, we held a Q&A with Aries Lam, Director, Product Development at e2open..

Make-to-Order (MTO) businesses are some of the most complex, and most fascinating, supply chains to work with. Every customer order is a new project—often with customized specifications, tight timelines, and dependencies that span multiple suppliers and production facilities. Unlike Make-to-Stock (MTS) operations, where products are built in anticipation of demand, MTO businesses commit to customers before they design the solution, procure components, and begin production. The moment an order is booked, the clock starts ticking, and every part of the supply chain must respond in perfect coordination. It’s like walking a tightrope where any misstep ripples through to the end result. What makes this even harder is the fragmented nature of business functions and systems. Supplier procurement might happen in one tool, production planning in another, and fulfillment tracked elsewhere. The result is predictable: delays, misalignment, and a constant scramble to react instead of p...

What is demand planning vs. demand forecasting? Learn how each plays a role in aligning supply chain operations with demand, and why integrating both empowers strategic decision-making.