Analyst Reports

E2open Named a Leader in the IDC MarketScape: Worldwide Global Trade Management for Retailers and Importers 2025-2026 Vendor Assessment

These are trying times for businesses engaged in cross-border commerce. To stay compliant and competitive, organizations need real-time visibility, automation, and integrated decision intelligence across their supply chains.

This IDC study provides an evaluation of global trade management (GTM) solutions and spotlights the imperative for retailers and importers to adopt GTM technology that delivers automation, real-time intelligence, and end-to-end integration across compliance, logistics, and finance.

Download the excerpt to understand the current global trade landscape and why IDC MarketScape named e2open a Leader in the 2025-2026 Vendor Assessment.

The current state of global trade for retailers and importers

Retailers and importers are operating in an era defined by volatility. Trade policy changes, forced labor regulations, and shifting sourcing strategies have made global trade execution a daily challenge.

Manual processes, disconnected systems, and limited visibility can result in:

Duty and tariff overpayments

Clearance delays and border holds

Compliance violations and audit risk

Missed free trade agreement incentive opportunities

Download the complimentary excerpt

Key benefits of a global trade software solution
for retailers and importers

A modern GTM solution can help retailers and importers move from reactive firefighting to proactive control. With the right platform, teams can manage trade complexity while supporting speed, growth, and profitability.

Key benefits include:

Inbound logistics management, including customs documentation, tariffs, and duties

Timely and accurate landed cost calculation to control pricing and profitability

Customs compliance to avoid penalties and shipment delays

Workflow automation to streamline compliance and filings

Supply chain visibility to anticipate disruptions and ensure the timely availability of goods to meet customer demand

Capitalize on trade incentives such as bonded warehouses, foreign trade zones (FTZs), and duty drawback programs to optimize margins

What you’ll learn in the IDC MarketScape excerpt

The IDC MarketScape: Worldwide Global Trade Management for Retailers and Importers 2025-2026 Vendor Assessment includes:

Key high-level global trade trends revealed in the course of this study

A summary of e2open’s strengths and challenges

When to consider e2open

Advice for technology buyers

Worldwide Global Trade Management for Retailers and Importers 2025-2026 Vendor Assessment

Why we believe e2open was named a Leader in the IDC MarketScape

E2open, a WiseTech Global company, supports complex global trade operations at scale for organizations with fast-moving supply chains and multi-country sourcing, and offers:

Comprehensive trade content and depth of expertise: E2open’s Global Knowledge provides more than 73 million annual updates to classification, tariff, licensing, trade programs, rules of origin, restricted party lists, and other content.

Automation: E2open offers workflow automation at granular levels across core functional areas for managing cross-border transactions and eliminating error-prone inefficient manual processes that slow down supply chains.

AI capabilities and strategic development: E2open has invested significantly in developing out specific AI use cases relevant to GTM needs, including an LLM for document ingestion and generation, transliteration for restricted party screening, and probabilistic risk assessment.

End-to-end supply chain orchestration across a multi-enterprise partner network: GTM is part of a holistic supply chain management platform, which itself is integrated into a connected network of more than half a million manufacturers/suppliers, distribution partners, and logistics and transportation providers globally.

Who should read this IDC MarketScape Vendor Assessment?

The value of a modern global trade management solution extends across all businesses who engage in international trade, but is especially relevant for those who operate complex, cross-border supply chains that need real-time trade visibility, automated compliance, and closer coordination with supply chain partners to keep goods moving and margins protected.

Download the IDC MarketScape excerpt

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