Implementing parcel shipping software can help retailers reduce costs, improve end-to-end visibility, enhance customer experience, and gain greater control over shipping operations. Here’s what you need to know.
Why parcel logistics technology matters now
Getting goods into consumers’ hands is more complex and costly than ever. Rising transportation costs, last-mile delivery challenges, and supplier disruptions are forcing retailers to rethink their inventory distribution networks and create seamless delivery experiences aligned with unified commerce strategies.
Traditionally, this environment would trigger a rush to invest in technology—warehouse management systems, order management systems, automated picking tools, and more. But with economic headwinds, retailers must prioritize investments that deliver quick wins. So, the question becomes:
“What can I do right now to address executive concerns and meet customer expectations?”
The answer is closer than you think: parcel shipping technology.
Why parcel shipping software is a game-changer
Shipping is the last touchpoint in the customer journey—and it can make or break your brand. Many retailers outsource parcel shipping to third-party providers, which often leads to higher costs and limited visibility. Implementing a parcel software application changes the game by delivering measurable benefits.
6 benefits of using parcel shipping software
1. Cost savings
Parcel software optimizes your transportation network by automating carrier rate shopping to select the best service at the lowest cost. It enables quick onboarding of new carriers, scales easily during peak seasons, and consolidates shipments to reduce surcharges and international shipping costs—all of which improve margins and competitiveness.
2. Improved end-to-end visibility
Track shipments in real time, monitor delivery status, and receive alerts for delays. These insights help you make smarter decisions about inventory and shipping schedules.
3. Enhanced customer service
Provide accurate delivery estimates, flexible shipping options, and real-time tracking. A better experience drives loyalty and repeat purchases.
4. Greater control over shipping
Set rules, choose preferred carriers, and manage preferences to ensure timely, damage-free deliveries.
5. Scalability for growth
As your business expands, easily add new locations, carriers, and rules without disrupting operations.
6. Data-driven insights
Advanced parcel solutions offer analytics and reporting to identify trends, optimize performance, and support strategic decisions.
How to get started with parcel shipping technology
Parcel solutions range from basic rating and labeling to advanced global carrier connectivity and business intelligence. Start by evaluating your current fulfillment operations:
- Are we close to an automated omnichannel strategy?
- Do we have the capabilities for global e-commerce fulfillment?
Next, identify key pain points—such as cost-effective delivery in specific regions or enabling ship-from-store capabilities—and assess how technology can solve them.
Download the Choosing Parcel Shipping Software eBook to learn which features are “must-have” versus “nice-to-have” for your strategy.
Why choose E2open Global Parcel?
With e2open Global Parcel, you get:
- Flexible workflows and high-speed cloud transactions
- International capabilities for cross-border compliance
- An expansive carrier network for global reach
- Scalable solutions that grow with your business
Transform your fulfillment operations and deliver exceptional customer experiences—starting today.
Contact e2open parcel experts to discuss your challenges and learn how our parcel application suite can help you save costs, improve visibility, and scale for the future.
