Logistics | Global Parcel

Simplify Complex Fulfillment Processes and Improve Service with Parcel Shipping Software


Streamline the journey of your parcel shipments from label to delivery while reducing costs and improving the customer experience. A SaaS-based, multi-carrier application for global parcel shipping, e2open Global Parcel simplifies carrier booking, monitors delivery movements, and identifies opportunities to increase profits with each shipment.

All-in-one solution for efficient multi-carrier parcel shipping

Escalating consumer expectations and shipping challenges

Burden of increasing costs, capacity constraints, and limited carrier connections

The advantages of today’s higher order volumes come with numerous parcel shipping challenges, such as carrier capacity constraints, shipping cost increases, labor issues, and rising customer expectations. In addition, complex regulations and documentation requirements can turn cross-border compliance into one of the most intimidating aspects of parcel shipping. Companies can also lose sight of parcels in transit, questioning arrival times and scrambling when disruptions and delays occur.

Female worker with supervisor working on laptop. Factory workers working together.

Optimize parcel processes and reduce costs

Gain a competitive advantage with successful deliveries, locally or across borders. Manage costs using automated carrier selection, generate the required documentation in full compliance, and monitor each parcel’s journey.

Always choose the best carrier

Always choose the best carrier

Automatic carrier service selection helps ensure that your customers get packages on time and at the best value, saving you time, resources, and money.

Ship small or large volumes

Ship small or large volumes

Whether daily shipments number in the thousands for local delivery or hundreds of thousands from multiple worldwide origins, the system scales to meet your needs.

Automate document preparation

Automate document preparation

The appropriate compliance documentation is easy to identify and generate for any shipment, whether domestic, international, or special handling.

Leverage e2open’s expansive carrier network

Leverage e2open’s expansive carrier network

Your parcel operations can tap into our vast carrier services network through integration with each carrier system for rating, labeling, tracking, and invoicing.

Reduce costs through consolidation

Reduce costs through consolidation

When sending multiple packages to the same region, you can save on shipping costs and reduce your carbon footprint by efficiently consolidating shipments.

Proactively monitor shipments

Proactively monitor shipments

Shipments are never out of sight. Instant alerts for in-transit delays direct you to those that require attention, and incoming shipment monitoring provides added control.

Expanded capabilities for omnichannel fulfillment

Expanded capabilities for omnichannel fulfillment

Reduced costs due to automated rate shopping and consolidation

Reduced costs due to automated rate shopping and consolidation

Increased visibility from the first package scan to delivery

Increased visibility from the first package scan to delivery

What is global parcel?

Global parcel applications manage the end-to-end process for parcel shipments across the globe and provide key analytics so you can ensure efficient fulfillment operations within your supply chain. The software connects retailers, manufacturers, and logistics providers to hundreds of national and regional carriers using purpose-built shipping and omnichannel fulfillment technology.

Smiling woman receiving parcel at home

More logistics applications at your fingertips



VMware by Broadcom logo

We rebranded e2open Concierge Services as Help Desk Plus and it has become a real extension of our company. The Help Desk Plus has enabled us to meet our partners where we need them and where they need us and make it as seamless and as easy as possible for our partners to go to market for their customers.

Sarah Masessa
Global Partner Platform and Communications Manager
VMware by Broadcom
Sandvik logo

Centralizing and automating our export control processes, and particularly our trade compliance, not only reduces risk for Sandvik, but opens new opportunities to do more business worldwide.


Working with e2open enables us to better fulfill short supplier lead times, reduce inventory levels, and dramatically improve inventory turns—all while lowering the total cost of ownership to our customers.


Having visibility to the supply chain gives us and our suppliers the opportunity to plan. We talk about planning its capacity, its resources, its material—and it helps with the cost as well by having all those elements tied together.


With the e2open system, processes that used to take a whole calendar year now happen in a matter of days.

Vinny Moscatello

We know what stock we have in the channel, is it healthy, what our average days of stock are, do we ship in more or do we reduce what we are shipping? We are really in control of channel data.

Mailin Boeker

By implementing an integrated international purchasing system, we have ensured that Leggett & Platt is maximizing its efforts to conduct its international procurement activities in a compliant manner.

John Wainwright
Leggett & Platt, Inc.
Geodis logo

E2open compliance capabilities are very important for the Geodis Supply Chain Optimization compliance risk management program. The digital information is key to providing timely and accurate visibility, streamlining our compliance check processes, improving their efficiency and reliability. We’re now very well-positioned for the next wave of growth and ready to offer our customers more value than ever before.

Laurent Rosa

The vision for us is that the core activities of transportation should be running independently and smoothly without any interaction from ourselves so that we can really focus on the additional services that we offer to our customers.

Sebastian Poehl
Head of Global Business Solutions

We want to achieve world-class logistics, with teams able to leverage the best tools to overcome todays and future challenges. The benefits we are anticipating by using e2open’s TMS tool for intercontinental logistics are threefold: standardization, reduction of logistics costs, and end-to-end visibility. This should give us a competitive advantage in the market.

Dan Jianu
Logistics Operations Manager

We consider e2open global trade software as a game changer. It has enabled us to gain in efficiency, follow the evolution of trade rules timely and accurately, and exploit the necessary free trade agreements. It enhanced our overall competitiveness.

Jean-Paul Verschoor
Origin Responsible Manager
Renault Group
Jabil logo

The e2open capabilities through supplier collaboration have enabled Jabil to standardize and digitalize our forecast communication process for all suppliers, providing increased optionality for more efficient collaboration. This is undoubtedly providing us with a competitive advantage, ensuring we have near real time visibility into forecast status with our suppliers and helping us make more reliable commitments to our customers.

Alan Brown
Vice President of Supply Chain, Technology and Transformation
Proven solution with a vast network

Deliver last-mile shipments better, cheaper, and faster—globally or locally.

Deliver last-mile shipments better, cheaper, and faster — globally or locally