Application

Recall Management

Stock Market Data

Protect your brand by quickly pinpointing quality issues and taking decisive action. With e2open Recall Management, you can analyze goods for potential failures, identify the source of any defects, locate and quarantine the affected goods, and respond quickly with surgically precise recalls.

Automatically detect quality issues and effectively manage recalls

Defective goods can lead to damaged brands

Brand owners lack the speed and visibility to detect issues quickly

The continued rise in outsourcing and the variability of raw materials has led to an increasing number of defective goods. When you add in the complex nature of global supply chains, it becomes obvious that identifying quality issues can feel like finding a needle in the figurative haystack. Unfortunately, the inability to identify defective goods and respond quickly can lead to costly recalls and brand damage—and even danger to consumers.

Identify defects, locate the source, respond rapidly

Recall Management gives you the ability to pinpoint the root cause of defects quickly, so you can prevent future recalls.

Identify failure patterns

Identify failure patterns

You can build material and process genealogies to track patterns by leveraging transactional updates from backend manufacturing execution systems.

Simulate multiple recall scenarios

Simulate multiple recall scenarios

Flexible and configurable data models help you simulate various scenarios to optimize the recall process across your entire supply chain while minimizing disruptions.

Create unique recall workflows

Create unique recall workflows

Every recall is different, and coordinating with partners is essential. You can create workflows and business rules to establish a recall process tailored for each situation.

Preemptively identify issues

Preemptively identify issues

Chain-of-custody visibility enables you to track manufacturing deviations, failures, and other important factors across your end-to-end supply chain.

Quickly generate insights

Quickly generate insights

You can easily go from data to insights using robust reporting capabilities with transactional KPI metrics, cycle time reports, and variance reports.

Mitigate brand damage

Mitigate brand damage

By identifying defects early and pinpointing their source, you can minimize the potential damage from quality issues and defective products.

<h5>Lower costs</h5>Due to rapid responses to quality issues

Lower costs
Due to rapid responses to quality issues

<h5>Time savings</h5>From faster, more efficient recalls

Time savings
From faster, more efficient recalls

<h5>Fewer expedited shipments</h5>By reducing quality defects

Fewer expedited shipments
By reducing quality defects

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Customers

Testimonials

Centralizing and automating our export control processes, and particularly our trade compliance, not only reduces risk for Sandvik, but opens new opportunities to do more business worldwide.

Sandvik

Working with e2open enables us to better fulfill short supplier lead times, reduce inventory levels, and dramatically improve inventory turns—all while lowering the total cost of ownership to our customers.

Celestica
NCR

Once you can see the shipments moving in transit, you can predict any late shipments and adjust. NCR will see a seven-figure benefit from the implementation; it has added definite value for us.

NCR

Having visibility to the supply chain gives us and our suppliers the opportunity to plan. We talk about planning its capacity, its resources, its material—and it helps with the cost as well by having all those elements tied together.

L’Oreal

With the e2open system, processes that used to take a whole calendar year now happen in a matter of days.

Vinny Moscatello
Avon

We know what stock we have in the channel, is it healthy, what our average days of stock are, do we ship in more or do we reduce what we are shipping? We are really in control of channel data.

Mailin Boeker
Acer

By implementing an integrated international purchasing system, we have ensured that Leggett & Platt is maximizing its efforts to conduct its international procurement activities in a compliant manner.

John Wainwright
Leggett & Platt, Inc.

e2open compliance capabilities are very important for the Geodis Supply Chain Optimization compliance risk management program. The digital information is key to providing timely and accurate visibility, streamlining our compliance check processes, improving their efficiency and reliability. We’re now very well-positioned for the next wave of growth and ready to offer our customers more value than ever before.

Laurent Rosa
GEODIS
Fast, efficient recalls

Quickly identify defects, manage your recalls, and prevent damage with greater speed.