Track and Trace for Protection
If you’re in a complex industry, you need to know the specific journey of your goods. Customers expect you to manage risks by precisely monitoring the status of products you ship and ensuring that the goods don’t expire or get damaged during delivery. E2open’s Serialization and Track & Trace application enables brand owners to serialize individual units, then track and trace their journey from start to finish.
Visibility for Accurate Deliveries, Better Service
Visibility into each stage of a product’s journey—from production to end customer delivery—helps you quickly address delay or defect issues and delight customers by ensuring that they receive the precise product requested.
Use serialization to bring order from complexity:
Increase customer satisfaction by improving your fulfillment processes
Reduce inventory costs by minimizing duplicate orders
Set up flexible and robust business processes for serialized tracking
Orchestrate streamlined customer service and rapidly address quality issues
Generate shipping bar codes and documents as necessary
Connect to third-party logistics (3PL) providers and carriers to gain near real-time shipment visibility