Channel | Sales Order Collaboration
Multi-Tier Sales Order Collaboration Automates and Streamlines Order-to-Cash

Start-to-finish view of sales order status and easy collaboration with partners
Streamline the order-to-cash cycle with customers and partners no matter how complex or diverse your route to market. E2open Sales Order Collaboration provides end-to-end, real-time visibility, automation and management by exception capabilities over the entire order lifecycle. Efficient collaboration helps you increase service levels, reduce customer uncertainty, improve productivity and shared value across the channel ecosystem.

Customer service levels decline and costs increase
Delayed responses and poor communication between brand owners, partners and end-customers
In B2B sales, brand owners face complex omnichannel processes involving retailers, distributors, resellers, and even direct sales. The ordering and fulfillment systems partners use often differ from each other and from the brand owner’s systems. Customers often cannot easily access order status or receive alerts regarding delays. Frequent purchase order changes compound the visibility problem and make it difficult for brand owners and logistics partners to respond. As a result, customer service goes down while overall costs increase.
Collaborate efficiently from click to delivery
Current and accurate information on orders and inventory help you improve customer service and reduce supply chain costs. A single source of truth is your foundation for effective collaboration.
Other applications for driving channel success
Streamline your order-to-cash process