Automate the order-to-cash cycle with your customers to eliminate costly and error-prone processes and gain up-to-date visibility into potential problems. E2open’s Sales Order Collaboration application streamlines the communication of transactions between you and your customers over the entire order lifecycle. This enables you to increase productivity, proactively manage the sales order process and improve supply chain performance.
Collaborate from Initial Order to Final Payment
A single source of truth is your foundation for effective collaboration end-to-end. With current and accurate information on orders and inventory, you can improve customer service and reduce supply chain costs.
Gain visibility and control:
Automated communication of orders, releases, order changes, contractual terms, vendor responses, shipments, receipts, invoices and payment status
Alerts for exceptions such as invoice price mismatches or date and quantity mismatches between requests and promises
Data connectivity that supports rapid customer onboarding, pre-built enterprise resource planning (ERP) interfaces and common data exchange standards
Better visibility into orders, order changes and inventory, including inventory in transit
Increased revenue, efficiency and customer satisfaction
15-25% reduction in stockouts and fewer expedites
5-10% reduction in finished goods and consignment channel inventory
12-18% productivity improvement resulting from eliminating the tedious and error-prone reconciliation of spreadsheets and emails