Logistics | Audit and Settlement

Freight Invoice Audit Software Helps You Avoid Carrier Overpayments


Take the complexity out of carrier contracts and lower your overall logistics costs. By using e2open Audit and Settlement to automatically compare carrier invoices with existing contracts and identify discrepancies before you pay, you can avoid carrier overpayments.

Save money by automating your freight invoice audits and payments

Carrier contracts are complex

Manual processes lead to unnecessary errors and unwanted costs

Shippers often mistakenly overpay their carriers. However, the process of manually comparing shipping invoices against contracted rates and services rendered isn’t just tedious, it’s an error-prone process that adds extra time and costs.

Businesspeople at big creative agency

Save time and money by automating the process

Save time and reduce overall logistics costs by automating the audit and review process to quickly identify discrepancies before you pay.

Digitally store contracts and amendments

Digitally store contracts and amendments

Digitize and track your contracts and amendments as business rules that are linked to carrier rules.

Instantly identify discrepancies

Instantly identify discrepancies

Compare each bill of lading and automatically submit billing errors to carriers for resolution.

Set tolerances for deviation

Set tolerances for deviation

Establish deviation limits for certain rates and surcharges, and automatically know when they’re exceeded.

Easily compare each bill of lading

Easily compare each bill of lading

Automation lets you compare charge by charge with the exact record with the correct assessed amount.

Pay invoices electronically

Pay invoices electronically

Submit payment on time and automatically with internal or external payment processing platforms.

Free up time

Free up time

By cutting down on manual line-by-line invoice reviews, you can deploy resources towards high-impact projects.

Reduce logistics costs
By identifying shipping discrepancies before payment

Increase productivity
By eliminating manual invoice reviews

Improve carrier relationships
With automatic, on-time electronic invoice payments

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We rebranded e2open Concierge Services as Help Desk Plus and it has become a real extension of our company. The Help Desk Plus has enabled us to meet our partners where we need them and where they need us and make it as seamless and as easy as possible for our partners to go to market for their customers.

Sarah Masessa
Global Partner Platform and Communications Manager
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Centralizing and automating our export control processes, and particularly our trade compliance, not only reduces risk for Sandvik, but opens new opportunities to do more business worldwide.


Working with e2open enables us to better fulfill short supplier lead times, reduce inventory levels, and dramatically improve inventory turns—all while lowering the total cost of ownership to our customers.


Having visibility to the supply chain gives us and our suppliers the opportunity to plan. We talk about planning its capacity, its resources, its material—and it helps with the cost as well by having all those elements tied together.


With the e2open system, processes that used to take a whole calendar year now happen in a matter of days.

Vinny Moscatello

We know what stock we have in the channel, is it healthy, what our average days of stock are, do we ship in more or do we reduce what we are shipping? We are really in control of channel data.

Mailin Boeker

By implementing an integrated international purchasing system, we have ensured that Leggett & Platt is maximizing its efforts to conduct its international procurement activities in a compliant manner.

John Wainwright
Leggett & Platt, Inc.
Geodis logo

E2open compliance capabilities are very important for the Geodis Supply Chain Optimization compliance risk management program. The digital information is key to providing timely and accurate visibility, streamlining our compliance check processes, improving their efficiency and reliability. We’re now very well-positioned for the next wave of growth and ready to offer our customers more value than ever before.

Laurent Rosa

The vision for us is that the core activities of transportation should be running independently and smoothly without any interaction from ourselves so that we can really focus on the additional services that we offer to our customers.

Sebastian Poehl
Head of Global Business Solutions

We want to achieve world-class logistics, with teams able to leverage the best tools to overcome todays and future challenges. The benefits we are anticipating by using e2open’s TMS tool for intercontinental logistics are threefold: standardization, reduction of logistics costs, and end-to-end visibility. This should give us a competitive advantage in the market.

Dan Jianu
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We consider e2open global trade software as a game changer. It has enabled us to gain in efficiency, follow the evolution of trade rules timely and accurately, and exploit the necessary free trade agreements. It enhanced our overall competitiveness.

Jean-Paul Verschoor
Origin Responsible Manager
Renault Group
Jabil logo

The e2open capabilities through supplier collaboration have enabled Jabil to standardize and digitalize our forecast communication process for all suppliers, providing increased optionality for more efficient collaboration. This is undoubtedly providing us with a competitive advantage, ensuring we have near real time visibility into forecast status with our suppliers and helping us make more reliable commitments to our customers.

Alan Brown
Vice President of Supply Chain, Technology and Transformation
Stop overpaying and start saving

Cut time and costs by automating your audit and settlement process.

Warehouse Manager using a laptop